XtraIncom Privacy Policy

XtraIncom, Inc. (“XtraIncom”, “We”, or “The Firm”) is a registered investment advisor that operates an advisory service that interacts with Users and Clients through the website xtraincom.com and blog. The website and blog, and all content displayed are communally called the “Site.” The Privacy Policy describes how XtraIncom manages personal information when you use the Site, including information you provide to us as a user (“User”) of the Site and a client (“Client”) of the firm.

The website and blog, and all content displayed are communally called the “Site.” The Privacy Policy describes how XtraIncom manages personal information when you use the Site, including information you provide to us as a user (“User”) of the Site and a client (“Client”) of the firm.

A User is any individual who accesses the Site, pursuant to XtraIncom Terms of Use. A client is any individual who opens an investment account with XtraIncom and its brokerage partner.

Collection of Private personal information from you

To become an XtraIncom Client, you are required to provide additional identifying and background information including, but not limited to: your full legal name, certain contact information, date of birth, social security number, ID information, current and expected financial status, and other identifiable information as required by our regulators to open or service your account (collectively, “non-public information” or “NPI”). This NPI is collected so we may provide our services (brokerage & advisory) in accordance with the rules and regulations of Financial Regulatory Authority, Securities and Exchange Commission, or any federal or state regulatory authorities.

XtraIncom's servers will process all information you provide to XtraIncom for the following purposes: displaying and formatting personal information on the Site, delivering related content and other purposes related to the Site.

XtraIncom's Clients may have additional NPI collected and used to perform trades on their behalves, display investing activity in their accounts, and calculating their portfolio performances.

Protection & Usage of Private Personal Information

XtraIncom will keep all Users' and Clients' NPI confidential, except as obligated by the full extent of the law or by regulatory authorities. XtraIncom employees may utilize Users' and Clients' NPI to maintain and operate the Site, such as to (a) make the Site better, faster and more robust; (b) monitor statistics relating to the Site; and (c) police the Site and enforce the terms of use and any other guidelines for usage.

We use your NPI for a variety of purposes, including providing you with services. We use your personal information to do things like:

  • Processing trading orders.
  • Respond to legal process and emergencies.
  • Develop or inform you of new products and services.
  • Monitor, evaluate or improve our products, services and systems.

XtraIncom reserves the right to include Users and Clients personal information in data analysis, reports, and trend analyses, provided that Users and Clients are protected wherein their personal information will never be individually identifiable without explicit consent. The uses and results of these reports and analyses may be made available to all Users, Clients, or the public at large.

XtraIncom reserves the right to send you information related to the Firm's Services, blog, and your account, if you are a Client. If at any time you decide you would no longer wish to receive marketing communications from XtraIncom, follow the “unsubscribe” steps provided in previous communications.

Sharing of Private Personal Information

We do not sell personally identifiable information about current or former clients to third parties. We do not share information that identifies you personally with third parties other than as follows:

In compliance with federal and state laws, we may disclose information we collect about our customers and former customers, as described above, to non-affiliated financial services companies (such as your custodian) who effect transactions on your behalf. To do this, XtraIncom may share personal information including your account activity (your transactions, balances, positions and history, etc.). This information allows us to administer your account and provide the services that you have requested. These non-affiliated financial services companies are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged.

We may also disclose information to non-affiliated parties as allowed by law, such as in responding to a subpoena, preventing fraud, or complying with an inquiry by a government agency or regulator.

Personal Information of minors

XtraIncom's services are not intended and are prohibited for the use of anyone under the age of 18. In compliance with the Children's Online Privacy Protection Rule, if we receive any information from a child under the age of 18, we will promptly notify the parent or legal guardian of the child and present our privacy notice to the individual. In addition, we will delete all information given to us by children under the age of 18 as we become aware of such happenings.  

If a parent or guardian becomes aware that his or her child under the age of 18 has provided XtraIncom with personally identifiable information without his or her consent, he or she should contact us at privacy@xtraincom.com.

Site Usage Information

When the public accesses the Site, XtraIncom automatically records and retains certain information about the public's usage of the Site through implementation of cookies and other third-party tracking services, such as Google Analytics.

Reward Programs

We may share limited personal information (name, account status/active or inactive, reward payment) with non-XtraIncom entities (such as potential clients who were referred by you) as required by Rule 206(4)-3 of the Investment Advisers Act of 1940.

Contacting Us

If you have any questions or complaints that concern this Policy, please call us at (888)-585-4965 or email us at privacy@xtraincom.com. If you prefer, you also may write us at XtraIncom, Inc., Attn: Compliance Department, 9205 West Russell Road, Las Vegas, NV 89148 . To send us a legal notice relating to this Policy, please send it to the address listed in the previous sentence.

Policy Updates

We may change this Policy at any time. When we change the Policy we will give notice by changing the date it was last updated or as required by law.

Social Media Disclosure

Any statements made via XtraIncom social media sites are not intended as investment, tax, or legal advice. You should not assume that any discussion or information presented on this site serves as the receipt of, or as a substitute for, personalized financial, investment or tax advice. The information presented on this site shall not constitute, a solicitation or offering of securities in any jurisdiction. Investments may lose value, and are not insured by the Federal Deposit Insurance Corporation (FDIC) or government guaranteed. Keep in mind, any performance that has occurred previously is not an indication of how your investment will perform in the future. XtraIncom reserves the right to remove any comment that we deem to be an investment testimonial, spam, offensive or otherwise inappropriate. XtraIncom, Inc. will not treat any social media post as a formal complaint.

Any third-party links provided in our social media are offered as a matter of convenience and are not intended to imply that XtraIncom, its directors, officers or employees endorse, sponsor, promote, and/or are affiliated with the owners of or participants in those sites, or endorses any information contained on those sites, unless expressly stated otherwise.

XtraIncom grants access to our social media pages for informational purposes only. XtraIncom does not provide any warranties, expressed or implied, regarding the accuracy, completeness, timeliness, or results obtained from any information posted on the website or any third party website linked to this website.